One of the problems that enterprise customers unfortunately endure is the endless stream of vendor-invented wireless terminology. Vendors use this techno-jargon marketing-speak to differentiate themselves but oftentimes the terminology simply confuses customers. So, over the past month I’ve been working on a W-Fi lexicon with Joanie Wexler (a well known wireless journalist) and Devin Akin (CTO [...]
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Today I am moderating a panel on the topic of how mobility is affecting enterprise governance, risk, and compliance. My slides are [...] I normally focus my blog entries on wireless and mobility issues, but today I must digress and tell you about my wicked bad Verizon adventure. For those of you who are not from the greater Boston area, the word “wicked” is local vernacular for “very”, as in, “The new Star Trek movie was wicked good!”
My sad story begins on Wednesday when business associates began asking me, “Hey Paul, did you leave the Burton Group?” Apparently, when they dialed my business number Verizon no longer rang my phone, but instead, rang a phone at Caldwell Banker. Sure enough, when I dialed my number, I was connected to a very nice lady at Caldwell Banker (Roxanne) who had been receiving all of my phone calls. To my great surprise, Roxanne was very sympathetic and offered to refer all incoming callers to my mobile phone number. How many people would take the time to do that? Continue reading My wicked bad Verizon adventure |
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